At Rebel Nell, our jewelry is handmade by real people. That means that each and every piece has been created with intention and purpose by one of the amazing women we serve. Under our two year warranty, if we created a piece that is damaged or defective, we'll gladly fix it for you. The warranty does not cover issues from general wear and tear (like tarnishing and scratches), improper use, or any modifications from a third-party.
To initiate a repair, send us an email at email@example.com. Please be sure to include your name, order number, shipping address, and a brief description of the required repair.